The provision of climate information to support climate risk management activities typically focuses on the interface between climate science and decision makers or ‘users’. Meeting user needs requires tailoring available products so they are relevant to the user’s context.Underlying information production assumptions are considered the domain of experts. Yet experts each make choices about appropriate source data, models, methods, assumptions, framing of uncertainty, and interpretations of the evidence. The resultant, numerous climate information sources can sometimes contradict each other. There are concerns about the potential consequences of this characteristic of climate risk management. FRACTAL’s distillation framework is grounded in transdisciplinary engagement, acknowledging the subjective elements of climate information construction by taking a humble science stance, opening assumptions and decisions up for interrogation, including the trade-offs between reducing uncertainty and increasing the risk of error.