The FRACTAL project introduced new approaches to understanding issues and solutions in Harare. These approaches strengthened relationships among stakeholders and decision makers, and increased receptivity to issues of climate variability and change, especially how this receptivity might intersect with development. The project partly helped initiate an ongoing conversation around receptivity issues between various city stakeholders and researchers. Prior to FRACTAL, few (if any) city-focused climate knowledge projects had been implemented, implying that this conversation had not yet started. Stakeholders reflected on broader decision-making processes through FRACTAL (e.g. development decisions). They have reported useful conversations between decision makers and academia and are now more willing to work with one another to co-define issues and solutions.